Accessibility
Information for guests with additional needs, including step-free access, sensory support, and carer policies.
- THE CHIMNEY LIFT - ACCESSIBILITY GUIDE
- Is The Chimney Lift experience step-free, and can I add Step-Free Access to my booking?
- Is Step-Free Access available for Special Events?
- Are there size or weight guidelines for wheelchairs to use the Accessibility Lift?
- Do you offer complimentary carer tickets?
- Can I bring food or medication into the attraction?
- What accommodations are made for sensory sensitivities?
- Is there seating available throughout the experience?
- Can I enter with a mobility scooter?
- Are assistance/therapy dogs allowed?
- What accessible facilities are available?
- Do you accommodate hidden disabilities?
- Have more questions or need additional support?